1. United States
  2. Md.
  3. Letter

States- Ban retroactive subscription locks on products consumers already own

To: Sen. Gile, Gov. Moore, Del. Bagnall Tudball

From: A verified voter in Arnold, MD

August 1

States- Ban Retroactive Subscription Locks on Products Consumers Already Own States-Pass legislation making it illegal for manufacturers to remotely restrict or disable features on products consumers have already purchased. What HP did — pushing a firmware update to brick printers unless owners pay for branded ink — is not a business model. It's extortion. BMW tried charging a monthly fee for heated seats that were physically built into the car. These aren't edge cases; they're a pattern. The problem spans industries. Ring sells you a camera but holds your footage hostage for $4.99/month. Happiest Baby sells a bassinet that stops rocking your infant unless you keep paying $19.99/month. Tesla locks hardware already installed in your car behind a $99/month subscription. Consumers bought these products in good faith. Corporations are now rewriting the terms after the sale. The state law needs to do three things: require full disclosure of any subscription dependency before purchase, prohibit retroactive firmware or software changes that degrade already-purchased functionality, and protect the right to repair and use third-party components. The Right to Repair movement has laid out a clear framework. The political will just needs to catch up. Make this happen to protect our states

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