resist to 50409 to re-join the resistance.
address to fix those, or
reset to reset your entire account, though that shouldn’t be necessary.
Resistbot is free to use! You’ll only need to pay whatever your mobile carrier charges you for text messages. Most new plans offer unlimited texting. Your donations pay for the texts, calls, faxes, and postage. (Not tax-deductible at this time.) If you want to help defray our costs, try the bot on Messenger, Telegram, or LINE.
I’m sorry, once you text
send, your letter is sent immediately. It doesn’t matter if it was an e-delivery, a fax, or a postal letter. There is no way for us to cancel it. Being heard in a timely manner is important, so we do not delay delivery.
Each carrier seems to handle message encoding a little differently. As we work through all of these specific cases, you can fix this problem by removing all ‘special’ characters from your message: return breaks, directional quotes / apostrophes, symbols like %, $, etc. This should make your message go through.
Some carriers, like T-Mobile, block “short codes” like mine by default. You can call your carrier and ask them to unblock short codes on your account, or you can try texting
resist to our full number 202-335-4008 or we recommend using Messenger, or Telegram versions instead.
You don’t need a smartphone, just a text-capable mobile phone. Open the app you use to text. On many phones it’s called messages. In the phone number, or ‘To:’ field, type 50409, and in the message body,
resist. Tap send, and that’s it!
Once you register with an address, you can text
president to message your officials.
Senate will prompt you for which Senator you’d like to contact. State representatives and mayors are coming soon.
commands to see them, or
tip for tips about how to best write letters, features, and more.
letter2editor and I can transpose the last letter you wrote to your government officals into a letter to your local paper. You can choose the paper or my humans can find one near you. My volunteers may make small edits to help your message make sense as a letter to the editor. For example changing pronouns to proper nouns (or vice versa), correcting spelling, or editing for length if needed to fit a newspaper’s maximum word count—nothing that changes what you’ve said.
If your letter is addressed to a specific goverment official, my volunteers make sure that official’s name appears in the body of the message. Members of Congress (and their staff) definitely notice when they turn up in the newspaper!
I’m sorry but you can not submit letters anonymously. Newspapers require your full name and the town you live in. Most will call or email you before publication, to confirm you are a real person.
I won’t send your message to any newspaper until you give your explicit permission at the end of our chat, and If you change your mind within 24 hours, just send
We use your information to send your messages and calls to the officials that represent you, give them ways to respond, to sign your letters, and otherwise show you’re a real constituent. Without including this information, your message will not count. Congress throws away messages or deletes voicemails without information to verify that you’re a constituent.
Congressional staffers tell us they are helpful. One such staffer told us, “at least once a month I had a designated block where I called constituents in order to follow up on their letters, especially if they’d written in about something personal. And I know some offices have the Member of Congress do that from time to time.” The information on your letters whether phone, email, or address is so you can get a response.
Confirmations can take up to 24 hours to be received. Please double check that you haven’t received them already. Sometimes, they’re easily missed as they can get mixed in with other texts. They look like this:
Fax: Confirmed delivery to Sen. Casey (+12022280604) on attempt #2
E-delivery: Your letter to Richard Burr has been sent via e-delivery!
Postal: Your letter is in the mail! It’s expected to arrive on 2017-12-20.
If 24 hours have passed, please try sending your letter again to the officials you didn’t receive a confirmation from. If you continue to experience problems receiving confirmations, please contact support.
Real public servants read your letters, so we want our service to respect the hard work they are doing, and for your letter to be fully considered. We understand that you may be upset about a particular issue (we are too!) but please write something you’d want read aloud on the House or Senate floor, profanity and excessive punctuation will be rejected.
Yes! According to Kathryn Schultz, who interviewed, among others, Brad Fitch of the Congressional Management Foundation,
Contrary to popular opinion… written communications are an effective way of communicating with Congress, as are their electronic kin. “Everything is read, every call and voice mail is listened to,” Isaiah Akin, the deputy legislative director for Oregon’s Senator Ron Wyden, told me. “We don’t discriminate when it comes to phone versus e-mail versus letter.” As it turns out, some less egalitarian offices do discriminate, but not in the direction you might expect. According to a 2015 C.M.F. survey of almost two hundred senior congressional staffers, when it comes to influencing a lawmaker’s opinion, personalized e-mails, personalized letters, and editorials in local newspapers all beat out the telephone.
You should! Here are some users who shared their responses. Now, there’s no way for us to know if, or how soon, they will reply, as every office is different. But, we will tell you when your message is delivered, and deliver your message in a way that can be read and responded to by your officials. Offices most often reply by postal mail or email, so including your email when prompted increases your chances of a reply. They may even call you.
Fax was a workaround to the problem of busy phone lines early on, but as Resistbot signed up more users, it became self-defeating. Congress wasn’t designed to handle the volume of faxes our users were sending, over 5 million pages in six months, and so many offices began to pull the plug, we filled all their fax lines up, and broke at least one machine. (Sorry!) We were also getting in the way of key constituent services for veterans and other groups that still fax.
What the bot does now: it first tries to deliver electronically directly into the Congressional message system. We worked with Congress to make this possible, it is the fastest and most reliable method, and easiest for staffers to handle. If Resistbot has a problem with this system, it will fall back to fax or postal mail. You do not have to think about how your message should be sent anymore, it will send it in the most effective way possible. Read more about this change or more about effectiveness of different methods.
Your cellular carrier is cutting off, breaking up, and/or mixing up your letter on its way to us. Try sending your message to us in many, shorter texts (no more than 160 characters). Or try messaging Resistbot on Facebook Messenger or Telegram. Also be sure to use the
preview command before
send to make sure we have what you think we have! Use
clear if you need to re-write it.
We don’t send anything to your mailing address. However you may receive a reply by mail from the officials you wrote.
The Congressional system above, CWC, requires a title, and unfortunately they only accept a small set of them: Mr, Mrs, or Ms. Resistbot has lodged this as a complaint with Congress, and is working on a way around it, we as a company do not believe that you have to choose a binary title.
We don’t. We’re a team of volunteers working around the clock to make this free for you. The texts, faxes, postage and calls are paid for with your donations.
Editing isn’t supported yet, but it matters less than you think. The occasional typo shows staffers that your message is from a real human and not a copied script. The best way around this is to
clear your message, copy and paste your texts back in, and make edits that way. You can also
add to your message.
Congressional staffers tell us that form letters and petitions are usually treated less seriously as they take very little effort, and don’t show education on the issue. Please don’t use scripts with Resistbot. Occasionally they will get bulk responses, but generally staffers look for, and elevate, original messages from constituents, often times reading these on the floor of the House or Senate. It further shows you’re a real person who hasn’t been given a script by an activist group—many of whom don’t care if messages go to the right officials, or if your officials can write you back.
Your letter doesn’t have to be complicated, just a few genuine sentences with a clear ask to your official, and perhaps a personal story from you—a real voter—about why this issue matters to you. Don’t worry about typos or mistakes, they show you’re a real human. If you need some ideas on topics, check out our blog.
When in doubt,
congress for any national issue. Congress will deliver to your Representative in the U.S. House and both of your Senators. Since legislation is often considered in both chambers, this will cover your bases.
Congressional staffers throw away messages from people they don’t represent, it wastes staffers time to deal with it, it wastes taxpayer money and my own donations, and it makes it harder for actual constituents to get through. Hence this isn’t something I offer. Here’s more from the Congressional Management Foundation, a non-partisan civic education group.
To cut down on costs/fraud, currently we only respond to U.S. numbers beginning in +1. When you sign up, just provide the address for the last place you lived in the U.S. or where you’re registered to vote / get your absentee ballot. Those officials still represent you. If you don’t have a U.S. number, use the bot on Messenger or Telegram.
We’re a group of over 100 volunteers deeply opposed to the direction of the country. We built this to faithfully deliver your voice to Congress. Resistbot was started by Eric Ries and Jason Putorti.
No. We’re an all-volunteer team from across the United States working incredibly hard every day to deliver your words to your officials. We’re not one of “those” bots.
By default the bot will text you occasionally about upcoming elections, events near you, or about urgent issues pending before Congress. It would be unusual to receive more than one per week, if that. You can toggle these alerts by texting
issues at any time. If you’d like the bot to remind you to write your officials once in a while, text
stop will turn off all alerts, but you can still use the bot to write your officials or to take other actions.
If your answer isn’t here, you can email us or text us at (202) 930-9888. Please include your name, phone number, cell carrier, and phone model to help us fix the bug. Screenshots may help too. Due to heavy volume, and only volunteers on support, it may take a bit to get back to you, we appreciate your patience!
Donate to keep your texts, faxes, letters and calls going through. We can’t continue without your support. You can also volunteer as a programmer (Python, Flask, AWS, Terraform, Docker, ECS, Golang, Postgres, Aurora are all especially valuable), help us QA, provide customer support, design, social media, be an ambassador, or submit our users’ letters to the editor.