1. United States
2. Ind.
3. Letter

I am writing to alert you to urgent and systemic failures at The Waters of Wakarusa nursing home in Wakarusa, Indiana, owned by Infinity Healthcare Consulting, headquartered in Hillside, Illinois. Residents are facing unsafe conditions due to understaffing, and employees are enduring a hostile work environment. Despite complaints to corporate leadership and state agencies, the issues persist, putting lives at risk. Key Concerns: 1. Severe Understaffing: The facility operates with one nurse and one aide for up to 24 residents per pod, far below safe staffing ratios. Residents are left without adequate care, and staff are overburdened, increasing risks for errors and neglect. 2. Threats and Intimidation: The administrator has threatened staff, including the Director of Nursing, with termination for raising concerns. Employees are afraid to report issues due to fear of retaliation. 3. Hostile Work Environment: Discriminatory comments, public reprimands, and dismissive attitudes have driven away numerous employees. This creates a culture of fear and instability that impacts resident care. 4. Broken Promises: Staff were promised bonuses for extra shifts but later denied payment due to "lack of corporate approval." This unethical practice damages trust and morale. These issues have been repeatedly reported, yet both state and corporate leadership have failed to take meaningful corrective action. The situation is escalating, and immediate intervention is necessary. Why This Matters The conditions at The Waters of Wakarusa highlight systemic problems in elder care. Vulnerable residents are denied the dignity and safety they deserve, while employees endure unlawful and unethical treatment. Such neglect not only endangers lives but undermines public trust in the state's oversight of nursing facilities. Requested Actions: 1. Demand a Thorough Investigation: Involve OSHA, CMS, and federal health authorities to investigate potential violations of health, safety, and labor laws. 2. Strengthen Oversight: Support legislation to ensure private nursing facilities adhere to strict standards of care and employee protections. 3. Protect Whistleblowers: Enact stronger laws safeguarding employees who report unsafe or unethical practices. This is a call to action for you to stand up for the welfare of Indiana’s residents and workers, particularly the elderly who depend on these facilities. With your leadership, we can prevent such situations from recurring and protect those most in need. Thank you for your attention to this critical issue. I am happy to provide additional details or documentation if needed.