1. United States
2. Wash.
3. Letter

For more than 30 years, the United States Postal Service has directed people who need to file a Change of Address to a third-party site, MyMove.com. As reported by WIRED, this site has become notorious for using dark patterns and manipulative design to trap visitors in an endless maze of “deals” — instead of providing the simple, secure government service people expect. Changing an address should not mean wading through misleading ads or data-harvesting schemes. The USPS is a public service, not a marketing funnel. I urge you to direct the USPS and its technical and marketing vendors to: • End the MyMove partnership and host address changes entirely on a secure, .gov domain. • Audit all affiliated services for deceptive design and data-sharing practices. • Modernize USPS’s digital user experience so it meets federal accessibility and transparency standards. Millions of Americans use this service every year. They deserve a trustworthy, government-run platform — not “the government’s shittiest website” as WIRED called it. Thank you for taking oversight action.