1. United States
2. Md.
3. Letter

I am writing to urge you to launch a formal investigation into Amazon Ring's data collection, usage, and sharing practices, and to require the company to provide refunds to customers who purchased devices under false pretenses about privacy protections. On February 12, 2026, Ring canceled its planned integration with Flock Safety, an AI-powered license plate reader company, following intense public backlash. However, this cancellation was purely cosmetic. Ring's surveillance infrastructure remains fully operational, including its partnership with Axon, the Community Requests program that allows law enforcement to request footage, the Familiar Faces facial recognition feature, and the Search Party feature that networks cameras to scan footage. The privacy violations are extensive and documented. Ring admitted in 2022 to providing footage to police 11 times without user consent or warrants under a self-defined emergency exception. Senator Ed Markey's investigation into the Familiar Faces feature, launched in December 2025, revealed that Ring actively scans every face entering a camera's field of view to generate biometric faceprints. Ring's privacy protections only extend to device owners, meaning delivery workers, neighbors, and passersby have no right to consent and no process for requesting deletion of their biometric data beyond contacting each Ring owner separately. Amazon confirmed device owners could retain this biometric data indefinitely. The federal access concerns are equally troubling. Through Ring's Community Requests program, footage shared with local law enforcement enters an ecosystem where federal agencies access it through informal channels. By October 2025, Senator Ron Wyden's office confirmed ICE divisions, Secret Service, and Navy criminal investigation all had access to Flock's network, demonstrating how local footage reaches federal databases. Customers purchased Ring devices believing they controlled their own security footage. Instead, they unknowingly became nodes in a surveillance network that collects biometric data from innocent people, shares footage with law enforcement without warrants, and enables federal agency access. This constitutes deceptive business practices warranting investigation and customer refunds.