1. United States
2. Calif.
3. Letter

The Social Security Administration's decision to rely on Twitter/X for official communications raises serious concerns about accessibility and equity. Many vulnerable populations, including elderly individuals and those with limited internet access or technological literacy, may struggle to receive critical information through this platform. Additionally, the rapid and informal nature of Twitter/X could lead to miscommunication or the spread of misinformation regarding vital social security matters. I urge the SSA to reconsider this approach and explore more inclusive and reliable channels to disseminate updates, ensuring that all citizens can access important announcements and resources without barriers. Prioritizing clear and equitable communication should be a core priority for a federal agency serving diverse communities across the nation.