- United States
- N.Y.
- Letter
I am writing as your constituent to urge support for state-level consumer protections for digital purchases, inspired by PlayStation's recent decision to eliminate physical game discs.
As physical media disappears, consumers are increasingly paying for digital content that is locked behind account-tied DRM software. This means access can be revoked or modified for reasons beyond the buyer's control — a missed payment, a lapsed licensing deal, or a developer discontinuing a game. When that happens, consumers lose access to something they believed they owned.
I urge you to:
- Support legislation similar to California's AB 1921, which would clarify what customers are actually paying for on digital storefronts and ensure protections for maintaining discontinued games.
- Push back against industry claims that private community servers and consumer preservation efforts are illegal — these are legitimate ways communities keep abandoned games alive.
- Ensure transparency so that digital storefronts cannot sell revocable licenses disguised as permanent sales.
The principle is straightforward: if you buy something, you should own it. Without state-level protections, corporations will continue to erode consumer rights in the digital age. Please take action to give your constituents meaningful ownership over the content they purchase.